Cookie Policy

Last Updated: 1 September 2026

This Cookie Policy explains how Zeebax Limited (“Zeebax,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit or shop through https://zeebax.co.uk.

This policy should be read together with our Privacy Policy and Terms and Conditions.

1. Company Information

Company Name: Zeebax Limited
Company Number: 13659512
Registered Office: 226 Wintersdale Road, Leicester, England, LE5 2GP
Website: https://zeebax.co.uk
Email: Contact@zeebax.co.uk
Telephone: +44 7897 053081

2. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.

Cookies allow websites to recognise a device, remember preferences, maintain shopping-cart sessions, process orders securely, analyse website activity, and improve the user experience.

Cookies do not usually identify you directly by name. However, information collected through cookies may be linked with other information that can identify you, such as your customer account or order details.

3. Similar Technologies

In addition to cookies, our website may use similar technologies, including:

• Pixels
• Tags
• Web beacons
• Local storage
• Session storage
• Software development kits
• Device identifiers
• Tracking URLs
• Embedded scripts

References to “cookies” in this policy also include these similar technologies where appropriate.

4. How We Use Cookies

We may use cookies to:

• Keep our website secure and functioning correctly
• Maintain shopping-cart and checkout sessions
• Remember account login status
• Save language, currency, and delivery preferences
• Process and verify payments
• Detect and prevent fraud
• Understand website traffic and performance
• Identify and resolve website errors
• Improve products, content, and customer experience
• Measure marketing and advertising performance
• Display relevant advertising where consent has been provided
• Remember your cookie-consent preferences

5. Types of Cookies We Use

Strictly Necessary Cookies

Strictly necessary cookies are required for essential website functions.

They may be used to:

• Maintain shopping-cart contents
• Enable secure checkout
• Process customer login sessions
• Protect the website against fraudulent or malicious activity
• Balance website traffic
• Remember privacy and cookie choices
• Support payment and order processing

Because these cookies are essential for operating the website or providing a service requested by you, they generally cannot be disabled through our cookie-consent tool.

You may block them through your browser, but parts of the website may not work correctly.

Functional Cookies

Functional cookies allow the website to remember choices and provide enhanced features.

They may remember:

• Preferred language
• Selected currency
• Country or region
• Recently viewed products
• Saved account preferences
• Accessibility settings

If functional cookies are disabled, some personalised website features may not operate as intended.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited
• Time spent on pages
• Links or buttons selected
• Browser and device type
• Approximate geographic location
• Referral source
• Website errors
• General navigation activity

We use this information to measure website performance, understand customer behaviour, identify technical problems, and improve our services.

Where required by law, analytics cookies will only be activated after you provide consent.

Advertising and Marketing Cookies

Advertising cookies may be used to:

• Deliver advertisements
• Measure advertising performance
• Limit how often an advertisement is shown
• Understand whether a customer visited after viewing an advertisement
• Build audience groups
• Provide more relevant marketing content
• Support retargeting or remarketing campaigns

These cookies may be placed by Zeebax or approved third-party advertising and social-media providers.

Advertising cookies will only be used where permitted by law and, where required, after you provide consent.

Payment and Fraud-Prevention Cookies

Payment providers, banks, card networks, digital-wallet providers, and fraud-prevention services may use cookies to:

• Secure payment transactions
• Verify customer identity
• Detect suspicious activity
• Prevent unauthorised payments
• Support authentication
• Assess transaction and device risk
• Handle payment disputes and chargebacks

Some of these cookies may be strictly necessary to process and protect a payment.

Social Media Cookies

If our website includes social-media buttons, videos, feeds, or embedded content, the relevant platform may place cookies on your device.

These cookies may allow social-media providers to:

• Recognise logged-in users
• Track interaction with embedded content
• Measure content performance
• Personalise advertising
• Link website activity with a social-media profile

Social-media providers control their own cookies and process information according to their respective privacy and cookie policies.

6. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are set directly by https://zeebax.co.uk. They are commonly used for essential website functions, shopping carts, customer accounts, security, preferences, and website performance.

Third-Party Cookies

Third-party cookies are set by external service providers whose technology is used on our website.

These providers may include:

• E-commerce and website-hosting providers
• Payment gateways and banks
• Fraud-prevention providers
• Analytics platforms
• Advertising networks
• Social-media platforms
• Customer-support services
• Video and embedded-content providers
• Email and marketing platforms

Third-party providers may process collected information according to their own privacy and cookie policies.

7. Session and Persistent Cookies

Session Cookies

Session cookies are temporary and normally expire when you close your browser. They may be used to maintain shopping-cart, login, security, and checkout sessions.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until you delete them. They may be used to remember preferences, consent choices, website performance information, and marketing settings.

The exact duration depends on the purpose of the cookie and the provider that sets it.

8. Cookie Consent

When you first visit our website, you may see a cookie-consent banner or settings tool.

Where required by law, we will request your permission before placing non-essential cookies on your device.

You may be offered options to:

• Accept all cookies
• Reject non-essential cookies
• Choose cookie categories
• Save customised preferences

Strictly necessary cookies may operate without consent because they are required to provide essential website services or ensure security.

9. Withdrawing or Changing Consent

You may withdraw or change your consent at any time through the cookie settings or privacy-preferences link available on our website.

Withdrawing consent does not affect the lawfulness of cookie use that occurred before consent was withdrawn.

After changing your preferences, you may need to refresh the website or clear existing cookies from your browser.

10. Browser Cookie Controls

Most browsers allow you to:

• View stored cookies
• Delete individual cookies
• Delete all cookies
• Block cookies from selected websites
• Block third-party cookies
• Block all cookies
• Receive a warning before a cookie is stored

Cookie controls are usually available within your browser’s privacy or security settings.

Common browser guidance is available from:

• Google Chrome
• Apple Safari
• Mozilla Firefox
• Microsoft Edge
• Opera

Browser menus and settings may change, so you should consult the current help section of your browser.

11. Effect of Disabling Cookies

If you block or delete strictly necessary cookies, you may experience problems with:

• Adding products to your cart
• Keeping products in your cart
• Signing into your account
• Saving delivery preferences
• Completing checkout
• Processing payments
• Website security
• Fraud-prevention checks
• Remembering cookie choices

Disabling analytics or advertising cookies should not normally prevent basic shopping functions, but it may reduce personalisation and limit our ability to improve website performance.

12. Analytics Services

We may use analytics services to understand how customers interact with our website.

Depending on our active website setup, analytics providers may collect:

• Truncated or complete IP address
• Device and browser information
• Approximate location
• Session duration
• Page views
• Website interactions
• Referral source
• Conversion information

Where appropriate, we may use privacy-enhancing settings such as IP anonymisation, limited data retention, consent controls, or restricted advertising features.

The specific analytics services used may change as our website and business develop.

13. Advertising Services

Where you provide consent, we may use advertising technologies supplied by search engines, social-media platforms, and advertising networks.

These services may help us:

• Measure sales resulting from advertisements
• Understand campaign performance
• Display advertisements to previous website visitors
• Prevent repetitive advertisements
• Create customer audience groups
• Deliver relevant promotional content

You can reject or withdraw consent for advertising cookies through our cookie-preference settings.

14. Payment Provider Cookies

When you proceed to checkout, payment providers may set cookies or use similar technologies.

These technologies may be required to:

• Process card or digital-wallet payments
• Secure checkout
• Authenticate transactions
• Apply fraud-prevention checks
• Support services such as 3D Secure
• Prevent unauthorised account access

Payment providers may act as independent data controllers for information collected through their systems. Their own policies will govern their processing activities.

15. International Data Transfers

Some cookie and technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that recognised legal safeguards are used where required. These safeguards may include:

• UK adequacy regulations
• Approved contractual clauses
• The UK International Data Transfer Agreement
• The UK Addendum to Standard Contractual Clauses
• Other lawful transfer mechanisms

Further information about international transfers is available in our Privacy Policy.

16. Legal Basis for Using Cookies

We use strictly necessary cookies because they are required to operate our website, secure transactions, provide requested services, or pursue essential legitimate interests.

Where required by applicable law, we rely on your consent before using:

• Analytics cookies
• Advertising cookies
• Personalisation cookies
• Non-essential social-media cookies
• Other non-essential tracking technologies

Where information collected through cookies constitutes personal information, it will be processed according to our Privacy Policy and applicable data protection laws.

17. Data Retention

Cookie information is retained only for as long as reasonably necessary for its stated purpose.

Retention periods may vary depending on:

• Whether the cookie is session-based or persistent
• The purpose of the cookie
• Security and fraud-prevention requirements
• Legal and regulatory obligations
• The settings of the relevant third-party provider

You may delete stored cookies at any time through your browser settings.

18. Do Not Track Signals

Some browsers provide a “Do Not Track” setting.

There is currently no universally accepted standard governing how websites must respond to all Do Not Track signals. We will continue to review available standards and applicable legal requirements.

Where required, our cookie-consent tool will remain the primary method for managing non-essential cookies.

19. Updates to This Cookie Policy

We may update this Cookie Policy when:

• We introduce or remove website technologies
• We change analytics or advertising providers
• We add new payment or customer-support services
• Applicable laws or regulatory guidance change
• We improve our privacy and security practices

The updated policy will be published on this page with a revised “Last Updated” date.

20. Contact Us

If you have questions about our use of cookies or personal information, contact:

Zeebax Limited
226 Wintersdale Road
Leicester
England
LE5 2GP

Company Number: 13659512
Email: Contact@zeebax.co.uk
Telephone: +44 7897 053081
Website: https://zeebax.co.uk

You may also review our Privacy Policy for more information about how we collect, use, store, and protect personal information.